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Loyalty program

Join the Tabio loyalty programme

Collect points and benefit from various discounts and advantages

It's simple and free

How to get points ?

1€
= 1 point
Each 1€ purchase you earn 1 point
100 points = 10€ discount

With 100€ of purchase, in shop or on Tabio E-Shop, a coupon valid for your next purchase will be offered.

*Discounted purchases, delivery charges and payment charges do not earn points.



Advantageous and Accessible

Cadeau d’anniversaire
Privileged offers
Linked accounts

Totally digital

The Tabio loyalty programme is completely digital, so there are no cards to add to your wallet.
All you have to do is give your name when you shop to earn points.

 

Here are the general conditions of the loyalty programme.

How do I sign up ?

Our loyalty programme is completely free

In the Store with our teams
When you make your first purchase, you will need to provide us with at least the following mandatory information in order to take advantage of it:

  • Familly Name
  • First name
  • E-mail
  • Postcode
  • Birthday (to receive a birthday gift coupon each year)


On E-SHOP

After creating your E-SHOP account and making your first purchase, your loyalty account will be activated.
If you placed the order as a guest, your loyalty account will not be created and your purchase will not accumulate any points.
E-SHOP login link

 

How to access your account ?

On our E-SHOP, you will find a "Loyalty" button at the bottom of every page. You need to be logged in to your Tabio E-SHOP account to access it.
You have already created an account in our stores in Paris and this is the first time you are accessing your account ?
It is necessary to configure your password. To do this, please click on the link « Forgot password ? » in the login page to access the password configuration. If you have any difficulties setting up the new password, please contact us by clicking on the blue assistant button at the bottom of the page.

Please note:
It is necessary that you use the same e-mail address registered in the store.
Login
 

Validity of your points

Points are valid 12 months from the date of your last purchase.
This validity is extended by 12 months each time a purchase is recorded on your account.
Your loyalty points expire without notice and without the ability to restore or transfer them if no purchase is recorded within 12 months of your last purchase.

Bonus points

Your loyalty programme also offers you other benefits, see below for a brief summary:

1. Happy Birthday
A gift coupon of -5% valid for 4 weeks.
On your birthday, you will receive an email containing a 5% discount coupon (excluding certain products, not cumulative with other coupons, sales and promotions).

// Due to a system error, the voucher is currently issued on the account registration date, not on the anniversary date. //


How do I issue my discount coupon ?

Simply log into your E-SHOP account and click on the « Loyalty »button.
Your points balance will be displayed in the window. If your balance is over 100 points, you can click on the « Exchange balance » button and your coupon code will be displayed on the screen.
Your coupon will be valid 30 days after it is issued (except for some promotional coupons with a specific validity period). In order not to lose your coupon, we advise you to edit it only if you are sure you want to use it within the next 30 days.
Please note that online coupons cannot be used in our Parisian shops but only in your E-SHOP.

Redeem voucher
 

How do I use my coupons ?

In the store
All you have to do is let us know that you want to use your coupon. Our teams will assign the coupon to your purchase at the time of collection. Please note that your loyalty coupon cannot be combined with any other discount. Purchases redeemed with a coupon do not earn points.


Online at Tabio E-SHOP (www.tabio.fr)
In the « MY CART » page insert the coupon code in the box « Coupon code ».


You have already created a loyalty account in our stores in Paris and it is the first time you buy online ?

It is necessary that you also have an E-SHOP account with the same email address. If not, please create a new account. You can also contact our customer service to ask us to create your E-SHOP account.

Coupon code

Limit on the number of points per coupon
When editing coupons, it is possible to use up to 400 points maximum per coupon.

Automatic e-mail notification

You will receive e-mail notifications in the following cases;
  • On your birthday, when your "Happy Birthday" coupon is available
  • .
 

How to unsubscribe ?

To unsubscribe, simply contact us or write a message by clicking on the blue button in our online assistant at the bottom of the page.

Personal Data

The personal data collected within the framework of the Tabio loyalty programme are processed by Tabio France, which is responsible for their processing, and are necessary :

  • For customer relationship management purposes
  • To send offers, news or personalised advertising adapted to the Member's purchasing habits
  • To perform statistical analyses
  • For the purpose of making satisfaction surveys

The Member's personal data may be processed by the duly authorised staff of Tabio France and its service providers and subcontractors. Failure to provide the minimum required personal data will result in the customer not benefiting from the Tabio loyalty programme.
If the Member no longer wishes to receive offers from Tabio as a result of his membership of the loyalty programme, he may make a request to this effect by specifying his surname, first name, date of birth and e-mail, by simple e-mail to the following address; « Send a message to Customer Service »
Data may also be transferred to the relevant authorities at their request or in order to comply with other legal obligations.
The Member's personal information may be transferred to Tabio France's parent company (Tabio Corporation), service providers or subcontractors established in countries outside the European Union. In such cases, we ensure that the processing carried out respects a level of personal data protection corresponding to that required by the regulations.
In accordance with the French Data Protection Act of 6 January 1978 as amended and the provisions of the General Data Protection Regulation no. 2016-679 of 27 April 2016, the Member has various rights that he/she can exercise at any time :

  • The Member has a right of access, a right of rectification, a right to the deletion of data concerning him/her, as well as the right to request the portability of the data he/she has provided to Tabio France.
  • The Member also has the right to object at any time and without reason to the processing of his/her data as defined above.
  • The Member also has the right to object on legitimate grounds to any other processing carried out on his or her data, or to request the limitation of such processing.
  • The Member has the right to provide for directives concerning the fate of his/her personal data after his/her death.
  • The Member may exercise his or her rights by sending a request by e-mail specifying his or her surname, first name, date of birth and e-mail, by simple e-mail to the following address « Send a message to Customer Service »

For more information: On our website, Page « Privacy Policy »

Modifications to the general conditions of membership of the loyalty programme

Tabio France reserves the right to modify at any time the present general conditions of membership, and in particular the scale of accumulation of points and the nature of the loyalty rewards. The latest updated version will be available at www.tabio.fr.
Tabio France reserves the right to terminate this programme at any time.

Updated on 01/05/2021.
Updated on 01/11/2021.

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